Privacy Policy
Last Updated: February 2025
This Privacy Policy explains how SatoshiRamp and SatoshiProtocol (collectively referred to as "we," "our," or "us") collect, use, and protect your personal information when you use our services. By accessing or using SatoshiRamp and SatoshiProtocol, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you use our services, we collect the following types of information:
1.1 Personal Information When you create an account or interact with our services, we may collect personal information, including but not limited to:
Name
Email address
Wallet address
Account preferences
Other information you voluntarily provide
1.2 Transaction Data We collect information related to the transactions you make through SatoshiRamp and SatoshiProtocol, including:
Transaction details (e.g., amount of BTC transferred, recipient, and transaction ID)
Transaction fees paid, including Gas fees
1.3 Technical Information When you access or use our services, we may automatically collect certain technical information, including:
IP address
Browser type and version
Device type and operating system
Usage data (e.g., pages visited, interactions with the platform)
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Providing Services We use your personal information and transaction data to provide, maintain, and improve our services, including facilitating BTC transfers and supporting third-party dApps integrated with SatoshiProtocol.
2.2 Account Management We use your personal information to manage your account, communicate with you, and send necessary notifications regarding your account or transactions.
2.3 Transaction Processing We use transaction data to process and verify your BTC transfers, ensure Gas fees are paid, and confirm transaction status.
2.4 Improving User Experience We analyze usage data and technical information to enhance the performance, security, and usability of our platform.
2.5 Compliance with Legal Obligations We may use your information to comply with applicable laws, regulations, or legal procedures, including for anti-money laundering (AML) and Know Your Customer (KYC) purposes.
3. Data Sharing and Disclosure
We may share your information in the following situations:
3.1 With Third-Party dApps When using SatoshiProtocol, third-party dApps may receive and process your transaction data to complete transactions and provide their services. We are not responsible for the privacy practices of these third-party dApps, and you should refer to their privacy policies when using these dApps.
3.2 Service Providers We may share your information with trusted third-party service providers who assist in operating, analyzing, or improving our services. These service providers are contractually obligated to ensure the confidentiality and security of your information.
3.3 Legal Compliance We may disclose your information if required by law or in response to legal requests such as subpoenas, court orders, or government inquiries.
3.4 Business Transfers In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such transfer and how it may affect your information.
4. Data Security
We implement a variety of security measures to protect your personal and transaction data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information and transaction data as necessary for the following purposes:
To provide our services.
To comply with legal obligations, resolve disputes, and enforce our agreements.
To meet compliance requirements.
If you wish to delete your account information or request other data deletion, please contact us, and we will process it in accordance with applicable laws and our company policies.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Request that we limit or stop using your personal information.
In some cases, request the transfer of your personal information to other service providers.
If you believe we have violated privacy laws, you have the right to file a complaint with the relevant regulatory authorities.
7. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. The modified Privacy Policy will take effect when published, and by continuing to use our services, you agree to the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us using the following:
Email: [email protected]
Last updated